Terms & Conditions

1. Introduction

Welcome to Papyrus Perfume (“we”, “our”, “us”). These Terms & Conditions govern your use of our website and the purchase of products from papyrusperfume.com. By accessing our website or placing an order, you agree to be bound by these Terms.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a legal guardian.

3. Products & Descriptions

We make every effort to display accurate product descriptions, images, and pricing. However, colors, packaging, and appearance may vary slightly due to screen settings or production updates.

4. Prices & Payments

All prices are listed in Turkish Lira (TRY) and include applicable taxes unless stated otherwise.

Accepted payment methods may include those shown at checkout. We reserve the right to change prices at any time without prior notice.

5. Shipping & Delivery

Delivery times are estimates and may vary depending on location and courier services. Papyrus Perfume is not responsible for delays caused by third-party shipping providers.

Shipping fees, if applicable, will be clearly shown before order confirmation.

6. Returns & Refunds

Due to the nature of perfumes and hygiene regulations, opened or used products cannot be returned or refunded.

Returns are accepted only if:

The product is damaged upon arrival
The wrong item was delivered

Requests must be submitted within 48 hours of delivery and must include clear photos of the issue.

7. Order Cancellation

Orders may be canceled before shipment. Once an order has been shipped, cancellation is no longer possible.

8. Intellectual Property

All content on this website, including text, images, logos, designs, and trademarks, is the property of Papyrus Perfume and may not be copied, reproduced, or used without prior written permission.

9. Limitation of Liability

Papyrus Perfume shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the maximum extent permitted by law.

10. Privacy Policy

Your personal data is handled in accordance with our Privacy Policy. By using this website, you consent to such processing.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of Türkiye. Any disputes shall be subject to the exclusive jurisdiction of the courts of Türkiye.

12. User Responsibilities

You agree not to misuse the website, attempt unauthorized access, or engage in any activity that could harm the website or its users.

13. Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

14. Promotions & Coupons

Promotions, discount codes, and coupons are subject to specific conditions and availability. They may be modified or canceled at any time and cannot be combined unless stated otherwise.

15. Force Majeure

We shall not be liable for delays or failure to perform resulting from events beyond our reasonable control, including natural disasters, strikes, or transportation disruptions.

16. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated Terms.