Distance Sales Agreement (Papyrus Perfume)
1. Parties
This agreement is concluded between Papyrus Perfume (The Seller) and the Customer (The Buyer) who places an order through the website.
2. Subject of the Agreement
The subject of this Agreement is the sale and delivery of the products ordered by the Buyer electronically from the Seller’s website, in accordance with the Law on the Protection of Consumers No. 6502 and the Regulation on Distance Contracts in Turkey.
3. Order and Payment
The total price of the products, including VAT and shipping costs, is confirmed by the Buyer at the time of checkout.
The Seller shall process the order once the payment is confirmed via Direct Bank Transfer or Credit Card.
4. Right of Withdrawal (Return Policy)
According to Turkish Law, the consumer has the right to withdraw from the contract within 14 days without giving any reason.
Important Note for Perfumes: Due to health and hygiene regulations, perfumes cannot be returned if the original packaging, seal, or protective film has been opened or tampered with after delivery.
5. Delivery
Products will be delivered to the address specified by the Buyer within a maximum of 30 days as per legal requirements.
The Seller is responsible for the integrity of the products until they are delivered to the Buyer.
6. Dispute Resolution
In case of any disputes, the Consumer Arbitration Committees (Tüketici Hakem Heyeti) and Consumer Courts in the Seller’s place of residence (Turkey) shall have jurisdiction.
